Technology

COVID-19 accelerates digitalization in low-income countries. In this photo, a small business owner in Latin America stands in her shop.

What is the Role of Digitalization in a Post-COVID World?

When the COVID-19 pandemic disrupted the livelihoods of millions of entrepreneurs last year, digitalization offered small businesses around the world a promising solution. In this Q&A, TechnoServe’s Global Entrepreneurship Director, Juan Carlos Thomas, speaks with the Executive Director of the Argidius Foundation, Nicholas Colloff, and Dalberg Advisors’ Global Knowledge Lead, Kusi Hornberger, about the future of digital technology for supporting entrepreneurs.

COVID-19, Entrepreneurship, Technology

How Entrepreneurs in Developing Countries Can Leverage E-Learning Solutions to Build Pathways Out of Poverty

In Kenya, entrepreneurship offers a pathway out of poverty for many young people like Irene Minyao. However, without the right skills and support, running a small business for the first time can be a daunting task. TechnoServe recently piloted a new digital platform that will help entrepreneurs gain the business management skills they need to succeed in an increasingly competitive environment.

COVID-19, Entrepreneurship, Technology
User personas lead to better tech solutions, such as the ones used in TechnoServe's program, Mobile Connected Farmer Alliance (CFA). M-Pawa user. Mbeya Region, Tanzania. September 2015.

Tech vs. Poverty: How to Create Better Solutions for the Right End User

Technology has the potential to address many of the world’s most pressing development challenges. But some of the biggest failures incorporating technology in development contexts result from solutions that don’t fit the target users’ needs and capabilities. In his first regular column on applying technology to solve development problems, Director of TechnoServe Labs Dave Hale discusses the first step for developing technology solutions: understanding the end user.

Agriculture, Entrepreneurship, Technology