TNSLabs

Tech vs. Poverty: How to Create Better Solutions for the Right End User

Technology has the potential to address many of the world’s most pressing development challenges. But some of the biggest failures incorporating technology in development contexts result from solutions that don’t fit the target users’ needs and capabilities. In his first regular column on applying technology to solve development problems, Director of TechnoServe Labs Dave Hale discusses the first step for developing technology solutions: understanding the end user.

How Digital Business Training is Helping Entrepreneurs in Mozambique

When the COVID-19 crisis hit Mozambique, many women entrepreneurs like Catarina Bié struggled to keep their businesses afloat. Recognizing the importance of continuing to support entrepreneurs during this difficult time, but wanting to do so safely, TechnoServe adapted its usual in-person training program to a digital format using WhatsApp.

Digital Solutions Help Cashew Farmers and Trainers in Benin

Cashew has the potential to transform Benin’s economy – and the lives of the smallholder farmers who grow it. However, many farmers lack the technical knowledge they need to get the best harvest from their cashew orchards. TechnoServe is developing a digital chatbot to help farmer trainers quickly access the information they need, allowing them to effectively support more farmers.

3 Principles for Providing Remote Support to Farmers and Small Businesses Around the World

The COVID-19 crisis has impacted farmers and entrepreneurs around the globe and has made it much more difficult for organizations to offer in-person support. How can these organizations provide this critical guidance remotely? TechnoServe identified three key principles for providing effective phone-based support when in-person training is not possible.