Dave Hale, Director, TechnoServe Labs

User personas lead to better tech solutions, such as the ones used in TechnoServe's program, Mobile Connected Farmer Alliance (CFA). M-Pawa user. Mbeya Region, Tanzania. September 2015.

Tech vs. Poverty: How to Create Better Solutions for the Right End User

Technology has the potential to address many of the world’s most pressing development challenges. But some of the biggest failures incorporating technology in development contexts result from solutions that don’t fit the target users’ needs and capabilities. In his first regular column on applying technology to solve development problems, Director of TechnoServe Labs Dave Hale discusses the first step for developing technology solutions: understanding the end user.

Agriculture, Entrepreneurship, Technology
At TechnoServe, we're committed to fighting poverty to help people like this shopkeeper in Kenya

3 Principles for Providing Remote Support to Farmers and Small Businesses Around the World

The COVID-19 crisis has impacted farmers and entrepreneurs around the globe and has made it much more difficult for organizations to offer in-person support. How can these organizations provide this critical guidance remotely? TechnoServe identified three key principles for providing effective phone-based support when in-person training is not possible.

Agriculture, COVID-19, Entrepreneurship, Technology