Executive Vice President and Chief Customer Officer, CVS Health
Michelle Peluso is Executive Vice President and Chief Customer Officer at CVS Health, responsible for transforming CVS Health’s consumer experience, accelerating the company’s digital transformation and leading the company’s marketing and brand teams.
Michelle has an extensive 25-year career building world-class consumer experiences. She most recently served as Senior Vice President, Digital Sales and Chief Marketing Officer for IBM where she oversaw all global marketing and brand experiences, digital sales and the commercial business. Prior to joining IBM, Michelle served as CEO of Gilt from 2013 to 2016, Chief Consumer Marketing and Internet Officer for Citigroup from 2009 to 2013, and CEO of Travelocity from 2002 to 2009.
In addition to her duties at CVS Health, Michelle serves on the Board of Directors for NIKE, Inc., nonprofit TechnoServe, and Association of National Advisors (ANA). Michelle holds a graduate degree from Pembroke College at Oxford University, and an undergraduate degree from the University of Pennsylvania’s Wharton School of Business.