Increasing Sales for Small and Growing Businesses

The EMERGE program is a collaboration between Anglo American and TechnoServe that is working to accelerate micro and small businesses in communities surrounding Anglo American operations in Chile. Launched in 2006, the program has been operated by Anglo American in alliance with TechnoServe since 2011. The program provides business mentoring, one-on-one advisory support, on-line training, and facilitates access to financing. In 2016 the program began offering the opportunity to be part of the procurement chain for various large companies throughout the country. This program is differentiated by its focus on developing managerial capacities rather than simply providing funding, and tailors offerings according to the needs of each segment, which are based on the size of the business. So far the program has worked with more than 1,300 participants, who have increased sales by a range of 30 percent to more than 100 percent.