Increasing Sales for Small and Growing Businesses

The objective of EMERGE program, created by Anglo American, is the acceleration of micro and small businesses in the communities surrounding Anglo American operations in Chile. The program began in the 2006, and since 2011 the program has been operated by Anglo American in alliance with TechnoServe. The program provides business mentoring, one on one advisory support, on-line training, workshops and access to financing. Starting 2016 the program additionally offers the opportunity to be part of the procurement chain for various large companies in the country. This program is differentiated by the focus on installing managerial capacities rather than providing funding and includes a segmented offering according to the needs of each segment. Segments are based on size of the business. So far the program has worked with more than 1,300 participants, which have increased sales by a range of 30 percent to more than 100 percent.