External Evaluations
Whenever possible, TechnoServe leverages external evaluators to conduct independent assessments and evaluate our implementation model. Learn more about external evaluations of our work.
2022 Measurement Changes
In 2022, TechnoServe updated our impact calculations with three new metrics: “Lives Improved,” “People/Enterprises with Improved Revenue,” and “Better Jobs.”
“Lives Improved”: This metric better captures the full picture of TechnoServe’s impact, which is designed to create a halo effect beyond those we work with directly. To determine this figure, we calculate the number of:
- Past or present TechnoServe clients who increased their revenue in 2022 as a result of TechnoServe’s work
- Family members of those who increased their revenue (based on average family size, as reported by TechnoServe program staff)
- People or businesses who are not TechnoServe clients, but for whom we have data indicating that (as a result of TechnoServe’s work), they undertook or experienced changes that usually result in increased revenue
- Jobs created as a result of TechnoSere’s work, or employees whose job stability has improved as a result of our work with their employing businesses
“People/Enterprises with Improved Revenue”: In addition to those we work with directly who have experienced measured revenue growth, we now include those outside TechnoServe programs who have shown strong indications of revenue growth as a result of our work. This includes, for instance, those who:
- Received training from a local TechnoServe partner
- Saw or heard informational media programming from TNS or a TNS partner
- Are members of a client cooperative or association
We include these “indirect beneficiaries” in our calculation of “People/Enterprises with Improved Revenue” if they undertake or experience changes that typically lead to revenue gains, such as:
- Entering a new value chain
- Benefiting from crop price increases
- Purchasing new farm or business supplies that can improve revenue
“Better Jobs”: This metric captures how many jobs have been created, strengthened, or filled as a result of TechnoServe’s work, within our entrepreneurship programs. (We hope to expand this measurement to all our programs in the future.)
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