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WHAT IS A BUSINESS MODEL?                    the business model will also help us
                                             identify the key threats (risks) that the
A business model is a conceptual             business is exposed to. Additionally,
presentation of the activities that          the business model will help us have a
a business undertakes to actualize           structured business within whose “lens”
the business idea or to translate the        we are able to see the today, tomorrow
business idea in to action. The business     and long-term future of the business.
model answers the “what and why”
questions with regard to the business.       An audit of our business model enables
                                             us to tell whether we are achieving
It is therefore different from the           the business objectives in the most
strategic plan that answers the “how”        effective and efficient manner and
and “when” questions. The business           whether we are really creating value
model is the inside story, the logic or the  for ourselves and the business.
mechanisms that we use to give value to      Entrepreneurs should focus on
our customers and consequently make          continuously improving (or sharpening)
money. When entrepreneurs employ             their business models in view of
a new model in an existing market,           changing circumstances in the internal
they create disruptive innovations.          and external business environment.
                                             If you are not succeeding in your
WHY DEVELOP A BUSINESS                       business, chances are that you are
MODEL?                                       using the wrong business model.

Developing business models for our           WHAT SHOULD I INCLUDE IN MY
businesses will help us to formulate better  BUSINESS MODEL?
strategic and business plans and enable
us to focus on the critical activities that  A business model should ideally include
enhance value addition and consequently      the activitiesthatlead to the design, selling,
reduce our costs and increase revenues.      costing and revenue generation. These
The business model will therefore help       activities are included in table 2.1 below
us formulate marketing, technical and        with illustrations from the JBK case study.
financial planning. A critical view of

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