I. GENERAL INFORMATION:

TechnoServe's mission is to build businesses that create jobs, income, opportunity, and economic growth in developing countries. Our strategies are based on a market-driven, business-oriented approach employed and refined over the past 40 years. Our employees are at work harnessing the power of private-sector development in some of the world's most impoverished regions.

II. PRIMARY PURPOSE & FUNCTION:

• Provide administrative and secretarial support to the President.
• Act as primary TechnoServe liaison and event coordinator for US Board of Directors, Board Emeritus, TechnoServe Advisory Council, and UK Board of Directors/Advisory Council.
• Support the President and TechnoServe Boards/Councils with the flow of information regarding TechnoServe projects within the organization, with donors and other interested observers, with host country governments and with other development institutions.
• Perform programmatic duties as assigned by the President.

III. RESPONSIBILITIES:

Executive Assistant Duties

• Support the President’s executive communications (internal and external).
• Make travel arrangements, including visa applications, and prepare detailed hard copy and electronic agendas for President and others traveling with him.
• Update and, on a daily basis, monitor the President’s calendar, anticipating potential needs for upcoming meetings and trips. Provide members of the Board of Directors with the President’s whereabouts when they call.
• Coordinate and handle logistics for all DC-based meetings convened by TechnoServe’s President. Support Senior Management Team meetings convened in other domestic/international locations.
• Coordinate the Senior Management Team’s weekly communications with the President. Archive all 5.15s and take notes during the weekly SMT calls or meetings.
• Support all Senior Management Team initiatives (such as strategic reviews/assessments) as requested by the President.
• Work with Development Division, primarily Director of Major Gifts, to coordinate meetings with TechnoServe donors.
• Update and maintain the President's donor relationship records in Raiser’s Edge.
• Attend weekly meetings with Development Division and the President.
• Work with Director of Major Gifts to process important acknowledgement activity, such as phone calls and letters.
• Assist in drafting correspondence with TechnoServe donors, Members and other stakeholders.
• Ensure all TechnoServe documents are readily available for distribution, either electronically, by mail or by face-to-face presentations, and distribute as directed by the President.
• Maintain recall files of important dates, meetings, appointments and action steps for the President.
• Submit timesheets and expense reports for the President and maintain President’s corporate credit card account.
• Open and manage incoming mail for the President by scanning, logging recall items and distributing action items on a timely basis.
• Prepare general correspondence for the President.
• Place video and audio conference calls for the President.
• Perform other duties as assigned by the President, including but not limited to programmatic duties.

TechnoServe Board/Council Coordinator Duties

• Maintain electronic databases for TechnoServe Boards/Councils (all) in Raiser’s Edge and MS Outlook.
• Maintain physical files for all TechnoServe Boards/Councils in DC office.
• Field basic queries/request from all TechnoServe Boards/Councils and maintain administrative relationship with all members.
• Assist in the development of an engagement strategy for all TechnoServe Boards/Councils with Director of Major Gifts and Vice President, Marketing & Development.
• Arrange meetings for President and members of all TechnoServe Boards/Councils.
• Plan, organize and execute all TechnoServe Board/Council meetings, both domestic and international, and act as primary point of communication with members for such events.
• Coordinate international TechnoServe Boards/Council events with local TechnoServe Country Office.
• Plan and organize TechnoServe’s Annual Meeting and secure TechnoServe Board/Council participation in cooperation with Development Division.
• Alert all TechnoServe Board/Councils members of meeting dates on an annual basis and as dates approach.
• Attend all TechnoServe Board/Council meetings and take minutes. Make sure minutes are approved and archived.
• Draft all official TechnoServe correspondence addressed to TechnoServe Boards/Councils (i.e. for mass mailings, not individual letters from TNS staff).
• Ensure all TechnoServe Board/Council members receive TechnoServe collateral (annual reports, newsletters, e-news alerts, etc.) in cooperation with the communications team.
• Ensure all legal and procedural obligations of TechnoServe Boards/Councils are met on an annual basis (i.e. Standard of Conduct forms, elections, etc.) with input from development team and TechnoServe General Counsel.
• Review all TechnoServe Board/Council committee memberships on an annual basis, and work with staff representatives assigned to each committee to ensure meeting minutes are being archived and maintained when necessary.
• Coordinate TechnoServe Board/Council member trips to the field as requested. Ensure adequate records (including pictures) are acquired for communications.

IV. KEY QUALIFICATIONS:

• Bachelor’s Degree
• Minimum of 1 year of experience working with an international company in a coordinator role.
• Strong multi-tasking skills.
• Proficiency in Microsoft Word, Outlook, Excel, PowerPoint and database applications.
• Strong written, communication and organizational skills.
• Strong interpersonal skills.

V. IMPACT:

Accountable for:

• Providing a positive and professional impression of TechnoServe and its operations to all who interact with the Office of the President, as well as to all TechnoServe Boards/Councils.
• Implementing and facilitating time-efficient systems that maximize the use of the President’s time.
• Ensuring TechnoServe’s reputation as a professional organization through quality correspondence and timely communications.
• Ensuring proper functions of the organization.

VI. CONTACT INFORMATION:

Please submit a resume, cover letter and salary history to work@tns.org. Place position title in the subject line. No phone calls please.

Click here to apply now! TechnoServe is an equal opportunity employer.